Introduction
Get Second Opinion Global provides this website (the “Website”) to offer medical second opinion services and healthcare-related information to users worldwide.
This Privacy Policy applies to the Website provided by Get Second Opinion Global (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect the personal and medical information you provide through the Website, as well as other information collected during your use of our services. It also explains the choices available to you regarding the use of your information and how you may access, update, or request deletion of your personal information.
Personal information means information that can be used to identify an individual, including contact details, health information, and other information voluntarily submitted by users through the Website.
Get Second Opinion Global is committed to maintaining the privacy and confidentiality of all users. We use and disclose personal information only as described in this Privacy Policy and as permitted or required by applicable laws.
Website Privacy Statement
The use and disclosure of personal and medical information include using such information to provide second medical opinions, facilitate communication with healthcare professionals, improve our services, and conduct internal administrative and quality improvement activities.
We do not sell or rent personal information collected through the Website.
Security
The Website maintains reasonable administrative, technical, and physical safeguards intended to protect against unauthorized access, loss, misuse, alteration, or disclosure of information under our control. Security measures may include encryption technologies, secure servers, and restricted access controls.
While we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Website.
Revisions to this Privacy Policy
We may update or revise this Privacy Policy from time to time as our services evolve or legal requirements change. If material changes are made, we will post an updated version on this page with a revised effective date. Continued use of the Website following such changes constitutes acceptance of the updated Privacy Policy.
We encourage users to review this Privacy Policy periodically.
Website Visitor Data
We routinely collect information regarding Website activity, including the number of visitors, pages viewed, referral sources, time spent on pages, and other usage statistics. This information helps us improve our Website, services, and user experience.
Such information is generally collected in aggregate form and is not used to personally identify individual users unless required for security or service purposes.
Information Collection and Use
We may collect the following personal information from users:
- Name
- Email address
- Telephone number
- Mailing address
- Country of residence
- Date of birth
- Medical reports and health information
- Diagnostic images and laboratory reports
- Payment information where applicable
- IP address and device information
We use this information to:
- Provide medical second opinion services.
- Communicate with users regarding inquiries and consultations.
- Process payments and transactions.
- Improve Website functionality and services.
- Respond to customer service requests.
- Conduct internal quality assurance and business analysis.
- Comply with legal obligations.
Cookies, Log Data, and Other Online Technologies
When you access the Website, we may collect certain information automatically using technologies such as cookies, web beacons, server logs, and analytics tools.
The information collected may include:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage activity
- Pages viewed
- Time and date of visits
This information is used to analyze Website performance, understand user behavior, improve services, and enhance security.
Users may disable cookies through browser settings; however, some features of the Website may not function properly if cookies are disabled.
Medical Information
Users may voluntarily submit medical records, health histories, prescriptions, laboratory reports, imaging studies, and other healthcare-related information for the purpose of obtaining a second medical opinion.
All medical information submitted through the Website is treated as confidential and used solely for providing healthcare consultation services.
Emails and Communications
We may use email, telephone calls, SMS messages, or other electronic communications to contact users regarding their consultations, service requests, appointments, or important service updates.
Users may opt out of receiving promotional communications at any time. However, certain service-related communications may continue to be sent when necessary to provide services.
Third-Party Service Providers
We may share personal information with trusted third-party service providers who assist us in operating the Website and delivering services. These providers may include:
- Payment processors
- Cloud hosting providers
- Customer support providers
- Analytics providers
- Healthcare professionals and specialists
Such service providers are authorized to use personal information only as necessary to perform services on our behalf.
Disclosure of Information
We may disclose personal information:
- As required by law or legal process.
- To protect our rights, users, or public safety.
- To investigate suspected fraud or unlawful activities.
- In connection with a merger, acquisition, or business transfer.
- With the user’s consent.
Data Retention
We retain personal and medical information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Websites
The Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.
International Data Transfers
Because Get Second Opinion Global provides services internationally, information submitted through the Website may be transferred to and processed in countries outside the user’s country of residence.
By using the Website, users consent to such transfers.
Contact Information
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us: